It really is amazing how you are buying a product online one minute and receiving a thank you e-mail from the online store in the next. Saying thank you is already a common act among top websites and online stores. Aside from adding to the prestige of the business, it simply makes the customers feel good. But how do they do it? They use auto responder programs, which is essentially computer software that automatically answers e-mails being sent to them. The first autoresponders were actually Mailer Daemon messages, which are actually the familiar bounce messages: "your e-mail could not be delivered …" They are still being used by free email programs. Majority of auto responder programs, however, are being used by businesses to send information to their clients.

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